Macdonald Burlington Hotel
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Location was perfect for a city break, 1 min walk to train station (across a road from 1 of the exits) & 5 min walk to Bullring. Hotel itself is beautiful and luxurious! Nothing was too much trouble for the staff. Our room was ready early and we were able to check in prior to the check in time without extra charge which was amazing.
Olivia
يناير 2025
The breakfast was exceptional. We stayed for two nights; we went to breakfast at 7.30am and then 8.30am on the different days. Always well stocked with a huge selection of fresh fruit, pastries, yoghurt and cereals. The cooked breakfast was fantastic, i had poached with full English. I travelled with my child who absolutely loved the breakfast. A gift and card were in the room on arrival for my childs birthday. The room was spotless and huge - the bed was dreamy! The staff are really fabulous- in particular Kim in the resturant and Sonia at breakfast. They are absolute assets to the hotel. My child even commented on how kind and friendly they were. The location is perfect to explore- opposite the main train station and walking distance to all local attractions. My child loved the grand feel of the hotel, it is a lovely place. We had a brilliant stay and we will definately stay again when visiting Birmingham.
Adrienne
مارس 2025
Our room was lovely and big. The beds were comfortable with great pillows. There were drink making facilities and a hairdryer in the room.. We also had two chairs to sit in, which is a rare treat! There was also a fridge! The staff were great! I use a CPAP and the staff were able to supple an extension lead as there was no plug by the bed head. The bar was reasonably priced and very comfortable. The breakfast room was roomy and well appointed. The breakfast itself was ok, if not warm enough. It would have been nice to be offered a coffee refill. The waitress dropped a piece of toast, which was not replaced. Lots of choice though and we enjoyed it. The Hotel itself was lovely and has original features. Lots of marble and the hall carpets looked good. The lift worked and the room over the arcade was nice and quiet. The other room facing the station was not! The radiators in the rooms were adjustable. All in all, us four sisters enjoyed our stay a lot. The location was spot-on for rail travel and the staff were a credit to the Hotel. We were surprised not to see a tip box and the receptionist said they did not have a hidden one we could donate to. We would return!
Fran
فبراير 2025
The location was amazing - so close to the station and shops. Beds comfortable. Gracious hotel with history. Lovely architecture. Modernised to a good standard. Staff were lovely. Left bags for the day. Check out was 11am allowing a leisurely start.
Carol
يوليو 2024
Great central location, historical building, which has sadly had some of the great charming features ripped out and replaced with mediocre replacements. Lobby is very underwhelming, but staff were friendly and very attentive!
Shirelads
فبراير 2025
Location, food
Brian
ديسمبر 2024
The location was perfect Beautiful decor Friendly staff very professional and informative Food was tasty and well presented Comfortable beds Rooms clean and stylish
Alison
ديسمبر 2024
The location is absolutely perfect across from New street and Grand Central and in the town centre. The hotel is very beautiful and the reception was very welcoming. The room was large and spacious with a nice seating area. The bed was large and comfortable. The bathroom was more compact but okay.
Maureen
يناير 2025
The decor, cleanliness and location.
Luke
يناير 2024
Loved the location. So handy for the Christmas market and shopping. All the staff were amazing. We enjoyed drinks in the bar and they were delicious. Breakfast was so tasty too. We have already booked for next year despite our criticism.
Stephanie
ديسمبر 2024
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