Macdonald Burlington Hotel

Location was perfect for a city break, 1 min walk to train station (across a road from 1 of the exits) & 5 min walk to Bullring. Hotel itself is beautiful and luxurious! Nothing was too much trouble for the staff. Our room was ready early and we were able to check in prior to the check in time without extra charge which was amazing.

Our room was lovely and big. The beds were comfortable with great pillows. There were drink making facilities and a hairdryer in the room.. We also had two chairs to sit in, which is a rare treat! There was also a fridge! The staff were great! I use a CPAP and the staff were able to supple an extension lead as there was no plug by the bed head. The bar was reasonably priced and very comfortable. The breakfast room was roomy and well appointed. The breakfast itself was ok, if not warm enough. It would have been nice to be offered a coffee refill. The waitress dropped a piece of toast, which was not replaced. Lots of choice though and we enjoyed it. The Hotel itself was lovely and has original features. Lots of marble and the hall carpets looked good. The lift worked and the room over the arcade was nice and quiet. The other room facing the station was not! The radiators in the rooms were adjustable. All in all, us four sisters enjoyed our stay a lot. The location was spot-on for rail travel and the staff were a credit to the Hotel. We were surprised not to see a tip box and the receptionist said they did not have a hidden one we could donate to. We would return!

Great central location, historical building, which has sadly had some of the great charming features ripped out and replaced with mediocre replacements. Lobby is very underwhelming, but staff were friendly and very attentive!

The location was perfect Beautiful decor Friendly staff very professional and informative Food was tasty and well presented Comfortable beds Rooms clean and stylish

The decor, cleanliness and location.